Repairs & Servicing

Due to COVID 19 restrictions most repairs will take 5 business days to complete, allowing our luthiers adaquate time to disinfect instruments.

Hans Music has been servcing instruments since 1973 and we've always been proud of the quality of servcing we provide to all customers and all instruments. We work on pretty much anything musical. We have two instrument Luthiers onsite doing fretted instruments, percussion, stringed orchestral & world instruments. We also have four contracted Repairers off site doing woodwind, brass, amplification and instrument refinishing (including French Polish, Nitro & poly blends). Our workmanship is to the highest standards and always comes with a 3 month warranty on workmanship to cover changes in moisture, tempreature and normal wear-and-tear and full 12 month warranty on parts. A rough guide to our services, charges & time required are listed below, but it is important that we see the instrument directly to accurately the work and time frame required.

If you're sending your instrument to us please address it to Repair Shop c/- Hans Music Spot, 77-79 Main St Croydon VIC 3136 with a brief description of the fault or any other concerns. Please include your full name, contact details including address, phone number & email address.

Please note that there is a minimum repair charge of $20 for any repair service undertaken in-store. Please also note that all prices are approximate and may need to be adjusted depending on the specific needs of your instrument, this will be discussed with you throughout the repair process. All prices are subject to change without notice.

GUITARS & FRETTED (Can be brought in at any time but we are unable to provide on-the-spot repairs)
Genral Servicing:
Restring Ukulele - $20 + strings
Restring Acoustic or Electric Guitar (check & basic clean) - $25 + cost of strings
Restring Bass (check, clean & basic valuation & USA strings) - $40 + Cost of strings 
Setup Acoustic or Electric Guitar (Check all heights & angles, Adjust Neck, Nut & Saddle, clean & oil + Restring) - $120-$150 + Strings
Setup Bass Guitar (Check all heights & angles, Adjust Neck, Nut & Saddle, clean & oil + Restring) - $120-$150 +Strings
Electrics Check & Quote - $50 minimum Charge + parts - Contact us for more advanced elec
Written Evaluation (full written description of instrument including background & condition) necessary for Insurance - $120 


Restoration & Refinishing:
Cracks & Breaks internal or external - From $150 (quote required)
Refinishing Lacquer, French Polish, Nitro - From $200 per service (quote required)
Finish Touchups - From $150 (quote required)
Body Customisation - From $500 (quote required) 
*Quote costs are credited to the repair if you proceed.

WOODWIND & BRASS (Off-Site repair shop drop-in service only)
Quote* (quick written/verbal assessment of instrument condition) - $35 
General Service To Good Playing Condition - $150 - $250 
Recorking Neck on Sax or Mouthpiece on Clarinet - $50/$35 
*Quote costs are credited to the repair if you proceed.

AMPLIFIERS 
Please send all amplifier enquiries directly to Dale at Sherlock Amps
http://www.sherlockamps.com/


ORCHESTRAL & STRINGS (call to book a time slot)
Quote* (quick written/verbal assessment of instrument condition) - $35
Restring (includes check and clean, reem & pegsoap, bridge reposition and lubricate slots) - $35 
Restring Violin Tonica Strings (includes reem & pegsoap, bridge reposition and lubricate slots - $85 
Restring Cello Jargar Strings (1/4-3/4) includes reem & pegsoap, bridge reposition and lubricate slots - $205
Restring Cello Jargar Strings (4/4) includes reem & pegsoap, bridge reposition and lubricate slots - $230
Bow Rehair Violin/Viola - $120 - $150 (2-3 Days)
Bow Rehair Cello - $140 - $180 (2-3 Days)
Bow Rehair Double Bass - $150-$200 (2-3 Days)
Setup Violin Includes new French Aubert A Mireco or Despiau A Bridge - $150 (2-3 Days)
Setup Viola Includes new French Aubert A Mireco or Despiau A Bridge - $160 (2-3 Days)
Setup Cello Includes new French Aubert A Mireco or Despiau A Bridge - $200 (2-3 Days)
*Quote costs are credited to the repair if you proceed.

PERCUSSION & KEYBORADS:
Quote* (quick written/verbal assessment of instrument condition) - $35
Drumkit Drumhead Fit & Tune - $20 Service Only (+$10 per extra skin)
Drumkit Full Reskin - from $100 Service Only
Drumkit Electronic Wiring - from $120 (Quote Required)
Keboard (Electronic/Digital) Wiring, New Keys, New Buttons - from $120 (Quote Required)
Xylophone/Glockenspiel Rubbers & Pin Refurb - from $50
Marimba Key Tuning Services - from $100
Marimba Key Tuned Set for 3.5 Octave Box Resonator - from $460
Timpani or Concert Percussion Repairs - from $100
*Quote costs are credited to the repair if you proceed.