Repairs & Servicing

Hans Music has been servcing instruments since 1973 and we've always been proud of the quality of servcing we provide to all customers and all instruments. We work on pretty much anything musical. We have two instrument Luthiers onsite doing fretted instruments, percussion, stringed orchestral & world instruments. We also have four contracted Repairers off site doing woodwind, brass, amplification and instrument refinishing (including French Polish, Nitro & poly blends). Our workmanship is to the highest standards and always comes with a 3 month warranty on workmanship to cover changes in moisture, tempreature and normal wear-and-tear and full 12 month warranty on parts. A rough guide to our services, charges & time required are listed below, but it is important that we see the instrument directly to accurately and quote on the work required and time frame.

If you're sending your instrument to us please address it to Repair Shop c/- Hans Music Spot, 77-79 Main St Croydon VIC 3136 with a brief description of the fault or any other concerns. Please include your full name, contact details including address, phone number & email address.

GUITARS & FRETTED (call to book a time slot)
Genral Servicing:
Quote* (quick written/verbal assessment of instrument condition) - $35 (20min on days a luthier is present) 
Restring Acoustic or Electric Guitar USA Strings (clean, check & basic valuation) - $35 (30min on days a luthier is present)
Restring Bass (check, clean & basic valuation & USA strings) - $70 (30min on days a luthier is present)
Setup Acoustic or Electric Guitar (Check all heights & angles, Adjust Neck, Nut & Saddle, clean & oil + Restring) - $120-$150 (1-1.5hr)
Setup Bass Guitar (Check all heights & angles, Adjust Neck, Nut & Saddle, clean & oil + Restring) - $120-$150 (1-1.5hr)
Electrics Check & Quote - $35 min Charge (20min & quote price may include the fix if simple)
Written Evaluation (full written description of instrument including background & condition) necessary for Insurance - $120 (1-1.5hr)

Electronics
Pickup Install Electric Solid Body - From $50 service only
Pickup Install Acoustic with Preamp - From $150 service only
Full Rewire Solid Body - From $100
Restoration & Refinishing:
Cracks & Breaks internal or external - From $150 (quote required)
Refinishing Lacquer, French Polish, Nitro - From $200 per service (quote required)
Finish Touchups - From $150 (quote required)
Body Customisation - From $500 (quote required) 
*Quote costs are credited to the repair if you proceed.

WOODWIND & BRASS (Off-Site repair shop drop-in service only)
Quote* (quick written/verbal assessment of instrument condition) - $35 (1-2 days)
General Service To Good Playing Condition - $150 - $250 (5 working days after quote)
Recorking Neck on Sax or Mouthpiece on Clarinet - $50/$35 (1-2 days)
*Quote costs are credited to the repair if you proceed.

AMPLIFIERS
 (Off-Site repair shop drop-in service only)
Quote* & Basic Diagnosis (quick written/verbal assessment of instrument condition) - $35 (1-2 days)
Complete Retube with matched tubes - $150-$200 (1-3 Days)

Complete Component Repair on Transistor Amp/Mixer - From $250 Basic Diagnoses required
*Quote costs are credited to the repair if you proceed.

ORCHESTRAL & STRINGS (call to book a time slot)
Quote* (quick written/verbal assessment of instrument condition) - $35
Restring (includes check and clean, reem & pegsoap, bridge reposition and lubricate slots) - $35
Restring Violin Tonica Strings (includes reem & pegsoap, bridge reposition and lubricate slots - $85 
Restring Cello Jargar Strings (1/4-3/4) includes reem & pegsoap, bridge reposition and lubricate slots - $205
Restring Cello Jargar Strings (4/4) includes reem & pegsoap, bridge reposition and lubricate slots - $230
Bow Rehair Violin/Viola - $120 - $150 (2-3 Days)
Bow Rehair Cello - $140 - $180 (2-3 Days)
Bow Rehair Double Bass - $150-$200 (2-3 Days)
Setup Violin Includes new French Aubert A Mireco or Despiau A Bridge - $150 (2-3 Days)
Setup Viola Includes new French Aubert A Mireco or Despiau A Bridge - $160 (2-3 Days)
Setup Cello Includes new French Aubert A Mireco or Despiau A Bridge - $200 (2-3 Days)
*Quote costs are credited to the repair if you proceed.

PERCUSSION & KEYBORADS:
Quote* (quick written/verbal assessment of instrument condition) - $35
Drumkit Drumhead Fit & Tune - $20 Service Only (+$10 per extra skin)
Drumkit Full Reskin - from $100 Service Only
Drumkit Electronic Wiring - from $120 (Quote Required)
Keboard (Electronic/Digital) Wiring, New Keys, New Buttons - from $120 (Quote Required)
Xylophone/Glockenspiel Rubbers & Pin Refurb - from $50
Marimba Key Tuning Services - from $100
Marimba Key Tuned Set for 3.5 Octave Box Resonator - from $460
Timpani or Concert Percussion Repairs - from $100
*Quote costs are credited to the repair if you proceed.